@Copyright 2025 | Go EV Charger | All Right Reserved
Privacy Policy
1. Introduction
Welcome to Go EV Charger (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, EV charging services, and related services (collectively, the “Services”).
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information through websites or calls.
- Name, email address, and contact details
- Billing and payment information
- Vehicle information (make, model, registration number)
- Location data when using our charging stations
- Account credentials
- Usage history and charging preferences
2.2 Technical Information
We automatically collect certain information when you use our Services:
- IP address and device information
- Browser type and version
- Operating system
- Usage patterns and preferences
- Charging session data
- Location data (with your consent)
3. How We Use Your Information
We use your personal information for the following purposes:
- Providing and maintaining our EV charging services
- Processing payments and transactions
- Sending service updates and notifications
- Improving and optimizing our services
- Analyzing usage patterns and trends
- Responding to customer service requests
- Complying with legal obligations
- Detecting and preventing fraud
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers located in the United Arab Emirates and complies with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection.
5. Data Sharing and Disclosure
We may share your personal information with:
- Service providers and business partners who assist in operating our services
- Payment processors for transaction processing
- Legal authorities when required by law
- Third parties in connection with a business transfer or merger
- With your explicit consent, other third parties for specified purposes
6. Your Rights and Choices
Under UAE data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to the processing of your data
- Withdraw consent for data processing
- Request data portability
- File a complaint with the relevant data protection authority
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. We use the following types of cookies:
- Essential cookies for website functionality
- Analytics cookies to improve our services
- Marketing cookies for personalized advertising (with your consent)
8. Children's Privacy
Our Services are not intended for children under 18 years of age. We do not knowingly collect or maintain personal information from children under 18. If we become aware that we have collected personal information from children without parental consent, we will take steps to remove such information.
9. International Data Transfers
While our services are primarily operated in the UAE, some data processing may occur in other countries. We ensure that any international data transfers comply with applicable data protection laws and maintain appropriate safeguards to protect your information.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of our Services after such modifications constitutes your acknowledgment of the modified Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at:
Email: info@goevcharger.com Phone:+971 50 4948421 / +971 58 1755009
12. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes relating to this policy shall be subject to the exclusive jurisdiction of the courts of the UAE.